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Search Site top Flights Flights Top Flights Top Domestic Flights International Flights Monthly Flights Use Domestic Use International Use Connecting Flights List of Airlines List of Cities Restaurants & Shops Restaurants & Shops Top Restaurants & Shops Top Restaurants Shops Duty-free Shops Duty Free Advance Reservation (Haneda) Duty Free Advance Reservation (Haneda) Duty Free Advance Reservation (Haneda) Duty Free Advance Reservation (Haneda) Duty Free Advance Reservation (Haneda) Duty Free Advance Reservation (Narita) Duty Free Advance Reservation (Narita) Duty Free Advance Reservation (Narita) Duty Free Advance Reservation (Narita) Duty Free Advance Reservation (Narita) Online Shop Floor Guide Floor Guide Top Floor Guide Top T1 (Terminal 1) T2 (Terminal 2) T3 (Terminal 3) HANEDA MAP HANEDA MAP HANEDA MAP HANEDA MAP HANEDA MAP Service Guide Service Guide Top Service Guide Top List of Services Customers Who Require Special Assistance Customers with Children Customers Using a Pick-up Service First-time Customers Customers Coming from Overseas Feature Feature Campaigns & Events 羽田空港公式アプリ「Haneda Airport」 HANEDA points Enjoy Haneda Airport Recommended Spots Artwork in the Terminals History of Haneda Airport Photo Gallery HANEDA GLOBAL WINGS BABY & KIDS GUIDE HANEDAであそぼ！ Babies & Kids’ Guide - Let’s play at Haneda! BABY & KIDS GUIDE HANEDA에서 놀자! BABY & KIDS GUIDE 畅玩HANEDA！ BABY & KIDS GUIDE 暢玩HANEDA！ はねだのハテナ？ Haneda Quiz 하네다의 하테나? 羽田机智问答 羽田機智問答 Access Access Top Access Top Train & Monorail Car & Motorbike Parking Express Bus & Route Bus Taxi Travel Between Terminals Wharf & Cruise From Haneda to Narita Online Shop Text Page Customers Who Require Special Assistance Questions Language 日本語 English 한국어 簡体中文 繁體中文 Information Counter We provide Terminal guides, loan wheelchairs/strollers, and accept announcements, etc. We also have writing communication boards and communication support boards available for speaking and hearing-impaired customers. If you have any difficulties, please go to the nearest Information counter or speak to the nearest concierge. Information phones connecting to telephone centers can be found in the International area of Terminal 2 and in various places within the Terminal 3 building. Links Customers Who Require Special Assistance Babies & Kids’ Guide - Let’s play at Haneda! Information Center - General Information Information Center - General Information Operating Hours5:00-24:00 (Domestic), 24 hours (International) phone number03-5757-8111 * We will not be able to answer your call if your caller ID is hidden. Please check your phone settings. List of Places T1​ ​(Terminal 1) T2​ ​(Terminal 2) T3​ ​(Terminal 3) Information Counter​​ ​T1 (Terminal 1) Marketplace Information Counter Operating Hours6:00-20:00 * Please use the phone found at the information counters if a staff member is not present. B1F Market Place Airport Service Center Opening Hours​6:00-20:00 1F Market Place Information Counter Terminal lobby (south) Opening Hours6:00-18:00 * Please use the phone found at the information counters if a staff member is not present. 2F Departure Lobby South Information Counter Terminal lobby (north) Opening Hours6:00-18:00 * Please use the phone found at the information counters if a staff member is not present. 2F Departure Lobby North Information Counter​​ ​T2 (Terminal 2) Information Counter (Center) Operating Hours6:00-20:00 * Please use the phone found at the information counters if a staff member is not present. B1F Terminal Lobby (center) Information Counter Terminal lobby (north) Opening Hours6:00-18:00 * Please use the phone found at the information counters if a staff member is not present. 2F Terminal Lobby (North) Information Counter Terminal lobby (south) Operating Hours6:00-23:00 * Please use the phone found at the information counters if a staff member is not present. 2F Terminal Lobby (South) Information Counter International Departure lobby Operating Hours6:00-23:00 * Please use the phone found at the information counters if a staff member is not present. 3F International Departure Lobby Information Counter International flight post-departure area Opening Hours7:00-16:00 / 19:00-24:30 * Please use the phone found at the information counters if a staff member is not present. 3F International Airside Area Information Phone​ ​T2 (Terminal 2) Information Phone (2F International) Airside Area (3 locations) Information Phone (3F International) General Area (1 location)Airside Area (1 location) Information Phone (4F International) General Area (1 location) Information Counter​​ ​T3 (Terminal 3) Information Counter in the Entrance Plaza Opening Hours5:00-23:00 1F Entrance Plaza Information Counter in the Arrival Lobby Opening Hours5:00-23:00 * Please use the phone found at the information counters if a staff member is not present. 2F Arrival Lobby Information Counter in the Departure Lobby Opening Hours5:00-23:00 * Please use the phone found at the information counters if a staff member is not present. 3F Departure Lobby Information Counter in the Airside Area Central Opening Hours7:00-24:00 * Please use the phone found at the information counters if a staff member is not present. 3F Airside Area Information Counter in the Airside Area North Opening Hours7:00-23:00  * Please use the phone found at the information counters if a staff member is not present. 3F Airside Area Information Phone​ ​T3 (Terminal 3) Information Phone (1F General Area) General area (7 locations) Information Phone (1F Airside Area) Airside Area (1 location) Information Phone (2F General Area) General Area (3 locations) Information Phone (2F Arrivals Area) Information Phone (3F General Area) General Area (4 locations) Information Phone (3F Airside Area) Airside Area (12 locations) Information Phone (4F) General Area (4 locations) Information Phone (5F) General Area (2 locations) Information Phone (P5 Parking) Top Service Guide List of Services Information Counter Page Top Flights Domestic Flights International Flights Monthly Flights Use Domestic Use International Use Connecting Flights List of Airlines List of Cities Restaurants & Shops Restaurants Shops Duty-free Shops Floor Guide T1 (Terminal 1) T2 (Terminal 2) T3 (Terminal 3) Service Guide List of Services Customers Who Require Special Assistance Customers with Children Customers Using a Pick-up Service First-time Customers Customers Coming from Overseas Access Train & Monorail Car & Motorbike Parking Express Bus & Route Bus Taxi Travel Between Terminals Wharf & Cruise From Haneda to Narita Notice from the Airport Topics Frequently Asked Questions Lost and Found Questions & Comments Advertising Inquiries Important Notices and Regulations Haneda Airport Official Photo Contest Haneda Airport Official App Full of information to make Haneda Airport more convenient and enjoyable, such as searching for Flights information, easy-to-understand Floor Map, airport store information, and distribution of discount coupons! 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